Tag «Automation»

ServiceNow Ticket Automation Using Chrome Extension

I am releasing an old Google Chrome extension with tools to automate many ServiceNow ticket tasks performed by agents.

Every ServiceNow implementation is different so don’t expect to be able to drop this extension right in. To use it will require modifications specific to your implementation of ServiceNow.

This tool was developed using the Chrome Developer Tools (Ctrl+Shift+I) to get fields and ids you will need to make the tool work. I do not recommend even attempting to use this unless you are a fairly experienced web developer.